An automatic email with your personal login credentials will be send to the email you have signed up with. Please check your inbox. If you can’t find the email please also check your junk/spam folder.
Of course. We will confirm you the transaction details by sending you a confirmation email.
Yes, you can cancel your membership and delete your account. We are sorry you are not content with our services. To cancel your membership, go to the “My Account” section of the site and follow the relevant link to remove your account.
You may also cancel your subscription and membership by submitting a Cancel Subscription form or by contacting our support with the respective request +18882850698(24 hours/7 days), [email protected].
Please be aware that no refunds or credits will be provided for any partial-month membership periods or unused services.
Any type of device will do just fine. A mobile phone, a tablet, or a laptop. As a member, you can log in to the portal and get the most out of your devices.
Yes, you will receive a confirmation to the email address you signed up with.
Your initial password was provided to you by the email you signed up with. If you did not change it after receiving this email, you may still find it in your inbox and use it for login.
You may also use the ‘Forgot my password’ button to renew your password. Please click on ‘Login’ and then ‘Forgot your password?’ and enter the email address you signed up with. Please check your inbox and junk/spam folder.
Please contact our support +18882850698(24 hours/7 days) or [email protected] with your refund request. We will issue refunds after investigating on a case-by-case basis. We will take into consideration things such as other complaints received or other customers’ comments. If an issued refund is for recurring billing, we will only refund the most recent payment. A refund for a recurring billing will result in immediate cancellation of the recurring service. A refund of fees for any nonrecurring service will also result in immediate termination of access to the service.